RMA POLICY

1. FILL IN THE BATCH NUMBER FOR RETURN UNIT. INFORMATION IS ON THE STICKER PASTED BEHIND THE PHONE 

 

2. IF THE PHONE COULD BE POWER ON , PLEASE INPUT IMEI NO 

 

3. PLEASE STATE THE PROBLEM CLEARLY ON THE FORM. IF PROBLEM IS NOT STATED, B2H WILL RETURN THE PHONE DIRECTLY BACK TO CUSTOMER

4. B2H WILL ONLY ACKNOWLEDGE THE RETURN SET IF BATCH LABEL AND WARRANTY STICKER IS ON THE PHONE

5. B2H HAVE THE RIGHTS TO REJECT THE PHONE AND SENT BACK TO CUSTOMER IF ANY LABEL IS MISSING

6. KINDLY REFER TO THE IMAGE PROVIDED FOR THE BATCH LABEL AND WARRANTY LABEL 

BATCH STICKER

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WARRANTY STICKER

Please download the RMA FORM . Once RMA is furnished , please forward it back to your respective

Sales person and B2H will process your return units accordingly. 

Visit

160 Paya Lebar Road

#03-08

Orion Industrial Building

Singapore 409022

Call

T: +65 6844 0668

F: +65 6844 8002

Whatsapp

+65 9748 5950

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